Privacy Policy

To provide its services, Rainchem and its affiliated and subsidiary companies (collectively, "Rainchem," "we," "us," or "our") collect personal information from users. As such, they take reasonable precautions to ensure the security, integrity, and privacy of any information they collect, in compliance with this privacy policy. You agree to the procedures outlined in this policy by providing Rainchem with your information. Before providing any personal information, if you are under the age of eighteen, you must get your parent's or guardian's approval.

How Rainchem gathers and utilizes the personal data you give Rainchem is outlined in this privacy statement. It also explains how you can access and update your personal information and the choices you have about how you use it.

How Information is gathered

How Information Is Gathered Rainchem might get your data in the following ways: directly from your written or verbal input (e.g., by agreeing to receive marketing emails); (2) automatically through Rainchem's website technologies, such as tracking online—for example, through Web cookies, which are text files saved on your computer by websites; by smart devices, by merging data sets, by gathering information from one computer or device to use on another, or by employing algorithms to examine a range of data, including purchase histories, online behavior data, or location information; or (3) if you are visiting our facilities, via closed-circuit television.

Information you provide

If you use any of the websites we run or our other services, Rainchem might get information about you. We also collaborate closely with other parties from whom Rainchem may receive information about you, such as business partners and subcontractors in technical, payment, and delivery services; advertising networks; data and analytics providers; academic institutions; publishers of journals, societies, and related organizations; search information providers; and credit reference agencies.

USE OF YOUR INFORMATION

If Rainchem has a genuine business interest in using your information to improve the services and products we offer, we may use it to fulfill any contract we enter into with you, to comply with legal requirements, or for any other reason. Providing direct marketing and evaluating the efficacy of promotions and advertising, adjusting, enhancing, or customizing our services, goods, and communications, identifying fraud, looking into suspicious activity (such as breaking our Terms of Service, which are available here), maintaining the security and safety of our website, and performing data analytics are just a few examples of legitimate business purposes.

Additionally, we may use your information in the following ways with your previous, express approval (where required):

• To furnish you with details regarding goods and services that you have inquired about from us,

• For Rainchem to send you recurring catalogs,

• To tell you of more goods, activities, and services we have available that are either (i) the same as what you have already bought or asked about, or (ii) completely different goods, activities, and services entirely;

• To assist in improving, assessing, developing, and creating Rainchem websites (including usage metrics, such as "page views" on Rainchem's websites and the items within), goods, and services;

• To inform you when our websites, goods, or services undergo modifications or adjustments;

• To manage our services and for internal purposes, such as data analysis, testing, troubleshooting, statistical analysis, and surveying;

Personal information will not be kept for any longer than necessary to fulfill the reason for which it was acquired. This means that, unless information is required for legal or archival purposes, personal information will be securely destroyed, put beyond use, or erased from Rainchem's systems when no longer needed, or, where applicable, in response to your request to destroy or erase your personal information.

DISCLOSURE AND SHARING OF YOUR INFORMATION

Rainchem will not disclose or share your personal information with any unaffiliated third parties, except as follows:

• Where necessary in connection with services provided by third parties (i) who provide us with a variety of office, administrative, information technology, production, payment, business management, or marketing services; and (ii) who are required to comply with this policy or applicable privacy laws;

• When you offer information voluntarily in response to third-party marketing,

• Where a third party, such as an academic institution, school, employer, business, or other entity, has given you access to a Rainchem product or service through an integration or access code, information may be shared regarding your engagement with the service or product, the results of assessments taken, and other information you input into the product or service;

• If you take part in a program where we collaborate with outside parties, we might disclose your information to them.

• When Rainchem feels in good faith that disclosure is required to uphold our rights, enforce our Terms of Service, or safeguard the rights, property, or safety of our services, users, or others; when we are obliged to divulge personal information in response to legitimate requests by public authorities and government agencies, such as to comply with national security or law enforcement requirements; when we have to look into possible fraud;

• If Rainchem sells, assigns, or transfers to another entity all or nearly all of its business or assets related to our services;

• When Rainchem feels in good faith that disclosure is required to uphold our rights, enforce our Terms of Service, or safeguard the rights, property, or safety of our services, users, or others; when we are obliged to divulge personal information in response to legitimate requests by public authorities and government agencies, such as to comply with national security or law enforcement requirements; when we have to look into fraud; and

• If Rainchem sells, assigns, or transfers to another organization all or nearly all of its business or assets related to our services,

• If Rainchem transfers to a different organization the rights to print, sell, and/or distribute a certain journal or other publication and you have purchased or requested to receive electronic alerts related to that journal or publication,

• We may share your information with the journal owner, society, or organization connected to the journal if you have subscribed to journals, chosen to receive electronic alerts about journals, or had your contribution accepted for publication in one of our journals. If you attended a conference, webinar, or event, we might provide the activity's sponsor access to your information; or

• If you have permitted Rainchem to disclose information, even if it isn't covered above, or if Rainchem has a good reason to disclose information.

In order to provide publishing services for organizations and societies, among other parties, Rainchem may be required to disclose navigational and transactional data in the form of demographic data and anonymous aggregate usage statistics. This data does not reveal your identity or personal information.

CROSS BORDER TRANSFERS

For the following reasons, Rainchem may transfer your personal information outside of your nation of residence:

• We may keep your personal information on our servers, which may be located outside of the nation in which you currently reside, to complete your transactions. Across multiple nations, including the US, UK, Germany, Singapore, Brazil, India, and Australia, Rainchem maintains servers and main offices. Among other nations, Rainchem also has service providers in the Philippines and India. Among other things, this processing could involve processing your payment information, completing your order, and offering support services.

• It could be necessary for Rainchem to give your personal information to Rainchem affiliates abroad to comply with worldwide reporting regulations.

SECURITY

To protect your data, we'll implement the necessary administrative, technical, and physical security measures. Only those who require access to your personal information to carry out their duties will be allowed access. Furthermore, we provide our staff with training on the significance of protecting the privacy and security of their data.

DISCLOSURE IN CHAT ROOMS OR FORUMS

You should be aware that others may gather and reveal personally identifiable information—like your name or email address—that you willingly divulge and that is visible to other users (such as on social media, forums, message boards, or chat rooms). Rainchem disclaims any liability for this kind of gathering and sharing.

COOKIES

Like the majority of websites, we automatically collect some data. To manage the site and analyze trends overall, this data may contain IP addresses, browser types, Internet service providers ("ISPs"), referring/exit pages, files seen on our site (such as HTML pages, images, etc.), operating systems, date/time stamps, and/or clickstream data.

Cookies and related technologies are used by Rainchem and its partners to track user behavior on the website, evaluate trends, manage the website, and collect demographic data about our user base as a whole. Although you can manage how cookies are used on a per-browser basis, disabling cookies may restrict your ability to utilize some features and functionalities on our website or services.

YOUR RIGHTS

You may request information in writing about whether we have any of your data on file or are processing it by sending an email to privacy@Rainchem.com. In the document you submit, you can:

• Ask us to give you information on the personal data we handle about you, including what we process for what purposes, who we share it with if it's used for automated decision-making, and what transfer protections we have in place.

• Demand that we update your data to reflect any corrections made.

• If you believe that the processing of your personal information by us is unnecessary, please request that it be deleted.

• Request the transmission of your data to an outside organization.

• Object to automated decision-making and profiling based on lawful interests or the accomplishment of a public interest task; in such cases, the processing will be stopped, unless there are strong legal justifications for it, such as when it's required to carry out our agreement.

• Refuse our direct marketing efforts, and

• object to process in the interest of statistics, historical, and scientific inquiry.

If your local laws allow it, we will obtain your consent before collecting your personal information. Absent that consent, we will not use your personal information for marketing purposes or disclose it to any third parties. By selecting certain boxes on the permission forms we use for collecting your personal information, you can exercise your right to avoid such processing. You may "opt-out" or unsubscribe from our communications at any time, or you can use other methods provided if you want to check or modify your choices. Be aware that Rainchem may still contact you with transactional messages. Please use the customer service link at https://hub.Rainchem.com/community/support to contact us with any questions. A local data protection officer is required by national legislation in some areas (such as Germany and Singapore). Please click here for the relevant contact details.

THIRD-PARTIES

Links to websites operated by third parties may be found on Rainchem's websites or services. Please note that each third-party website is governed by its own privacy and data protection policies and is not covered by our privacy policy while utilizing such links. In addition, when you visit our websites, we let third-party businesses display advertisements and/or gather some anonymous data. These businesses might be utilizing web beacons or other technologies, or setting and reading cookies in the browser's cookie file on your computer's hard drive, to gather data while you view the advertisements on this website. When you visit these and other websites, these companies may use information other than personal information (such as clickstream information, browser type, time and date, and the subject of advertisements you click or scroll over) to show you ads for products and services that you might find more interesting.

FERPA

Please see Rainchem’s policy regarding FERPA here.

RECOURSE

Please contact Rainchem's Data Protection Officers, whose contact details are included below, with any questions, concerns, or comments regarding this policy, as well as any complaints or objections regarding our use of your personal information.

Regarding personal data processed in the United States, Rainchem has implemented EU Model Clauses among its group companies that receive and handle personal data from European Economic Area nations. Additionally, Rainchem has pledged to forward unresolved privacy complaints to the ICDR/AAA, an independent dispute resolution mechanism. Please utilize the following procedures, which Rainchem provides free of charge, if your complaint is not adequately resolved or if you do not receive a prompt acknowledgment of it:

The AAA WebFile® at https://www.icdr.org may be used to electronically file the dispute. A copy of any supporting documents the submitting party (the "claimant") wants to introduce as evidence is submitted along with the Demand for Arbitration via AAA WebFile. An action may also be filed by mail or fax by the party filing it. You must fill out the relevant form(s) and send it to the International Centre for Dispute Resolution Case Filing Services, 1101 Laurel Oak Road, Suite 100, Voorhees, NJ 08043 USA. (856) 435-6401 is the number to call. The number is (877) 495-4185, and it is toll-free in the US and Canada. Fax: (212) 484-4178 (outside the US) or (877) 304-8457 (toll-free) in the US and Canada. Email casefiling@adr.org is the address.

UPDATES TO THIS PRIVACY POLICY

Please be aware that Rainchem frequently reviews its privacy policy. Rainchem maintains the right to make any changes to its privacy statement without prior notice. Any modifications to this privacy statement will be announced on this page and take effect immediately upon posting. To stay up to date on our privacy practices, we recommend that you revisit this page on a regular basis.

You can view earlier iterations of this policy, starting with the one dated March 15, 2018, by clicking on the links below. Additionally, a comparison of the terms will be displayed. -to- Privacy Policy effective March 15, 2018 Comparison

ADDITIONAL INFORMATION REGARDING CHILDREN’S PRIVACY

When we request specific information from a child who is 13 years old or younger, like their full name, home address, email address, phone number, age, or any other details that could be used to identify or get in touch with them, we get permission from their parents or legal guardians. To get permission or to inform the parent about their child's online activity, we might utilize the parent's email address. For their marketing reasons, we do not disclose the children's information to unaffiliated third parties. For inquiries regarding our information practices, please contact Rainchem & India Private Limited, Inc., Attention: A-35 Sector 7, Noida 201301, Uttar Pradesh. Alternatively, you may request that any personal information we have collected online from your child be reviewed, deleted from our active servers, and/or that no further information be collected or used.